Help Center
Technical troubleshooting
When tracking or postbacks break, work through these answers before raising a ticket. Most issues fall into one of a handful of patterns.
Why is my postback not firing?
Five common causes: empty sub5, wrong macro name, the destination is rejecting the request (4xx/5xx), the postback was auto-deactivated after repeated failures, or HTTP/HTTPS mismatch.
How do I test a postback without a real conversion?
Use Everflow’s built-in postback test in your dashboard. It fires the postback URL with sample macro values so you can confirm your tracker receives it before any real conversion happens.
Other stages
Just signed up
Get oriented inside Everflow and find your first link.
Traffic, no conversions
Diagnose the most common reasons clicks are not turning into conversions.
First conversions in
Read your data, find what is working, and double down.
Scaling up
Push toward Pink VIP at 20 conversions and Pro at 100.
Get paid
Payment cadence, methods, minimums, and what to do if a payment is missing.
Cannot find what you need?
Try the full help center search, the interactive diagnostic, or browse the onboarding guides for longer-form walk-throughs.